The Business services industry is an important part of the European economy and provides a wide range of non-financial support functions to other industries. This includes services such as marketing, consultation, logistics, waste management and staffing services. It is one of the fastest-growing sectors and has become a key component in’servitisation’, the process of adding value to products through new combinations of services and goods.
Service providers must possess excellent interpersonal skills to ensure the satisfaction of their clients. In addition to that, they need to have the ability to anticipate their customers’ needs and provide them with the optimum level of service.
There is no consistency in services, as they are usually provided by humans and the nature of work requires flexibility to meet changing demands. Furthermore, unlike goods, services cannot be stored and can only be consumed at the time they are provided.
Sharing services can result in improved communication and collaboration among departments and employees, as well as increased productivity. They can also be beneficial during mergers and acquisitions, simplifying the integration process by allowing companies to leverage shared infrastructure and achieve cost savings without changing their organizational structure.
The Business Services page displays a list of the business, IT, and device services that you have access to in SL1. It shows basic info about each service including its name, description, owner, contact info and other related information. You can click the star icon to make a service your favorite, which will display it at the top of the Business Services page by default. Favorites will also be included in the multi-sort function. You can also use the Service Model Editor to create custom dashboards that show the health, availability and risk metrics for a given business service.